Returns & Exchanges

We want you to be completely satisfied with your beauty device purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Simply follow our streamlined process to initiate a return or exchange for a different model.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original, unopened condition and within the 30-day return window from the date of delivery.

• 2.
  Contact Support

  Reach out to our customer service team with your order number to receive a unique Return Authorization (RA) number and the correct return address.

• 3.
  Pack Securely

  Place the device and all included accessories back into the original box, ensuring it is securely packed to prevent damage during transit.

• 4.
  Ship and Track

  Send the package back to us using a tracked shipping service and retain your proof of postage until your refund or exchange is processed.